Tons of forms are sent from customer or client every day as business contains information regarding to the area of trading. Service-based businesses have different form with product oriented trading. Business forms customer copy is specific form to obtain information so company is able to manage and deliver product or service. Due to customer orientation, company has to consider many things before giving form to fill. As you know, form business also represents credibility.
Essential Parts of Business Forms Customer Copy
- Necessary form
You only give form with necessary sets of filling order. Form contains basic information such as name, address, type of service, product series, seller, company, and signature. There is no need to obtain sensitive information such as date of birth, marital status, even bank account. If product is specifically for adult, age of user or customer is enough to consider. Customers feel happy to fill form that suit with themself. Besides that, unnecessary data makes service slow.
- Design and color
Study showed interesting result between form with simple and attractive design. Customer will to fill every part happily. Of course, business forms customer copy with attractive design should adjust with real condition. Service-based company always tries to provide pleasurable moment through filling order time. This thing is starting point for them. Simple form is in plain white sheet. You may modify with adding some colors for important part. For example, name section is bright yellow or blue to show that this part is obligatory to fill.
- Legal matter
Business forms customer copy requires legal section, such as signature or official stamp. This section will increase customer loyalty and integrity to company and product. Moreover, credibility and capability of company are represented with official and legal aspect.
- Additional section
Each business have their own methods and ways. However, you may find event that occur without any classification. Service or product is unavailable based on current status. To overcome this issue, form business should contain special order or request. It might be separate form or not depend on complexity of request. This kind of form is common in travel or tourism business.
- Digital form
Nowadays, digital forms change the way customer feel their order. You are able to create app that specifically to obtain necessary information. Everything you need is already in digital file. It reduces paper usability and more effective.
From list above, you already knew some properties of business forms customer copy. The key of form business is reliability and validity. You are familiar with these words from questionnaire in survey or research.